On Site vs Off Site / Remote Services
At TMS we realize that various situations call for unique forms of assistance. Or, you may just have a preference for a certain method that we are ready to respect. Do you need a technician On Site? We are ready to be there!
Can your system be successfully managed behind the scenes remotely? We have the experience and methods to accomplish this as well! Typical remote services include but are not limited to Server Maintenance, Review, Resolve and clear Server logs. Check Dell Open Manage. Check Hard Drives for adequate free space. Check Kaspersky antivirus logs. Verify backups are running successfully.
Sometimes a combination of these services is needed. All too often we hear new clients complain that they cannot get a tech on site. At TMS we are eager to form a relationship with you that will provide you every type of assistance needed to get the job done- your job!